Business Administration

This NVQ is designed to reflect the work of administration staff across a wide range of industries and types of organisation. It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others. The great advantage of business and administration is that you can work in a variety of business environments. Administration roles are also an excellent starting point to move into management once you have more experience.

The qualification is adaptable and has been achieved by candidates working in:

• General Administration
• Marketing
• Sales
• Customer services
• Secretarial and Reception

NVQ Level 2

Who should undertake this qualification?

This NVQ will be suitable for those who work in an administrative role and have some autonomy and personal responsibility. It is aimed at learners who work as part of a team and ensure the provision of information and resources to others. You can be working in any organisation or industry.

To achieve a full NVQ 2 a learner must complete 2 mandatory units and choose 3 units from the selection of optional units.

Mandatory units for Business and Administration:

1. Carry out your responsibilities at work
2. Work within your business environment

NVQ Level 3

Who should undertake this qualification?

This NVQ will be suitable for those who work in an administrative role and have some autonomy and personal responsibility. It is aimed at learners who are involved in developing, implementing and maintaining administrative services for customers and clients.

To achieve a full NVQ 3 a learner must complete 2 mandatory units and choose 4 units from the selection of optional units.

Mandatory units for Business and Administration:

1. Carry out your responsibilities at work
2. Work within your business environment

Your assessor will assist you in choosing the optional units that are specific to your job role.