Business Administration Apprenticeships

Insurance Practitioner

Insurance Practitioner

Posted: 22nd Dec, 2020

Sector: Business Administration

Apprenticeships are a great way to grow your business. Develop the capabilities and knowledge required to increase productivity and profits through a highly skilled and motivated workforce.

Incorporating the Certificate in Insurance (Cert CII), on completion of the apprenticeship, your employee will be able to demonstrate the following skills:

  • Provide support in the acquisition of new clients
  • Provide support in the retention of existing clients through the renewal process
  • Handle client queries on products, services and accounting
  • Process and analyse data to support business objectives
  • Accurately prepare and issue documentation
  • Prepare reports and market research
  • General office administration
  • Participate in meetings, both internal and external
  • Maintain and develop relationships both internally and externally
  • Comply with internal and external regulatory requirements

What's Involved

The Apprentice will complete a portfolio of documented evidence and online activities which will support the knowledge, skills and behaviours. The Apprentice will need to complete the following to gain apprenticeship certification:

Knowledge, Skills and Behaviours modules:

Learners and employers will have a range of options to select from that cover each knowledge module of the apprenticeship standard. Learners will usually complete online exams for the relevant professional qualification.

Functional Skills in maths and English:

These provide practical skills to help gain the most out of work, education and everyday life. Learners will complete written and online tests.

End-point assessment:

The end-point assessment is the final stage of the apprenticeship. It assesses the knowledge and practical skills gained during the programme through the completion of a portfolio of work alongside a professional discussion


Following enrollment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor as well as a programme of training devised by the employer.

The length of the programme will differ depending on experience, knowledge and skills development but the course should usually take 15 months.

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Avenues of progression include:

  • Career paths could include underwriting, client relations, insurance claims, loss adjusting, broking, reinsurance and account management

  • Advanced Diploma in Insurance (ACII) qualification or Associateship of the CILA (ACILA)

What's next...

SBC Training has access to government funding and grants for this apprenticeship.

For free advice and to find out how much financial support your business is eligible for, please contact us.

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