Management and Team Leading Apprenticeships

Operations/Departmental Manager

Operations/Departmental Manager

Posted: 10th Jan, 2019

Sector: Management and Team Leading

An operations/departmental manager is someone who manages teams and/or projects and aims to achieve operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

What's Involved

The Apprentice will complete a portfolio of documented evidence and online activities which will support the knowledge, skills and behaviours. The Apprentice will need to complete the following to gain apprenticeship certification:

Knowledge, Skills and Behaviours modules:

Learners and employers will have a range of options to select from that cover each knowledge module of the apprenticeship standard. Learners will usually complete online exams for the relevant professional qualification.

Functional Skills in maths and English:

These provide practical skills to help gain the most out of work, education and everyday life. Learners will complete written and online tests.

End-point assessment:

The end-point assessment is the final stage of the apprenticeship. It comprises written and practical tests and the completion of a work-based project as well as a showcase of evidence, professional dialogue and interview.

Delivery

Following enrollment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor as well as a programme of training devised by the employer.

The length of the programme will differ depending on experience, knowledge and skills development but the course should usually take 24 months.

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Progression

Successful completion of the apprenticeship will entitle the apprentice to apply for full membership of ILM or CMI (Chartered Management Institute).

Should the apprentice have a minimum of 3 years management experience, they will also be entitled to apply for Chartered Manager status.

Costs

Funding levels are variable. To discuss what your funding options are and what apprenticeship contribution you may have to give, please contact us on 01743 454810.

Apprenticeship wages are paid by the employer. They should reflect that the apprentice is in training and must meet the National Minimum Wage for Apprentices. For apprentices over the age of 19, their wages must meet the National Minimum Wage for their age group after their first year as an apprentice (if the programme is longer than 12 months).

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