What's Involved

The Apprentice will complete a portfolio of documented evidence and online activities which will support the knowledge, skills and behaviours.

Learners can also incorporate one of the following mental health qualifications:

  • Level 2 Award in the introduction to Mental Health First Aid*
  • Level 3 Award in Understanding Mental Health in the Workplace for Managers*
  • Level 3 Award in Workplace Wellbeing*
    * To be discussed and agreed at sign up

The Apprentice will need to complete the following to gain apprenticeship certification:

Level 3 Diploma in Management:

Learners will achieve the Level 3 Diploma in Management or equivalent management qualifications. Where the qualification is not used, there should be underpinning knowledge and training with regular assessments to an equivalent standard which can be evidenced.

Functional Skills in maths and English:

These provide practical skills to help gain the most out of work, education and everyday life. Learners will complete written and online tests.

End-point assessment:

The end-point assessment is the final stage of the apprenticeship. It comprises written and practical tests and the completion of a work-based project as well as a showcase of evidence, professional dialogue and interview.


Following enrollment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor as well as a programme of training devised by the employer.

The length of the programme will differ depending on experience, knowledge and skills development but the course should usually take 15 months plus end-point assessment.

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Avenues of progression include:

  • Operations/ Departmental Manager Apprenticeship (Level 5)

  • Career progression into specialised area such as HR or Finance

What's next...

SBC Training has access to government funding and grants for this apprenticeship.

For free advice and to find out how much financial support your business is eligible for, please contact us.

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