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1. Why did you decide to recruit an apprentice?

Having recently celebrated our 10 year anniversary, Unvented Components Europe has grown to become the UK’s leading online specialists in plumbing and heating spares and experts in Unvented Hot Water Cylinder systems. From our head office and warehouse on Gledhill Industrial Estate we sell through multiple channels online, including our website, Amazon, eBay, and ManoMano, and offer expert technical advice to homeowners, plumbers and merchants alike.

 Bryan, Managing Director of Unvented Components, and I were looking to expand the company and grow the Sales Team. This created a gap for a receptionist/admin role and we realised it would be an ideal opportunity for an apprentice. The role we envisaged had room for growth and progression and would benefit from someone who could pick up new skills quickly and learn on the job. We also have a range of staff here with both the aptitude and enthusiasm to pass on their knowledge to someone just starting their career.

2. How did you find the process of finding an apprentice?

We found the whole process very simple and were lucky not to have to wait very long before finding the right candidate. The process could not have been easier. The job was advertised for us and potential CVs were screened for suitability before being sent through by email. Once we received Sadiya’s details, we knew straight away we wanted to interview her and after meeting her we offered the job straight away.

3. Would you encourage other employers to offer apprenticeships?

I would absolutely encourage other employers to offer apprenticeships. I am very impressed by the portfolio method and the guidance the modules give both apprentice and mentor on what the apprentice should be focussing on, learning and experiencing. This has enabled Sadiya to quickly take on lots of different tasks, working with numerous departments. Having someone eager and quick to learn is fantastic for the company and we have every hope that this will develop into a full-time role at the end of the apprenticeship.

 Sadiya has settled in fantastically. She has displayed excellent professionalism and maturity and has adapted to every challenge she has encountered. Her progress in such a short space of time has been wonderful to observe and she has already become an valuable member of team.

4. Sadiya, how are you settling in?

I have settled in well. On the first day everyone was very welcoming and I continue to enjoy going to work. My line manager/mentor Jessica has been very supportive throughout my time here. If I need anything I know I can go straight to her. I am very lucky to have a line manager/mentor like Jessica and supportive colleagues around me. The office is a fun environment and I am really enjoying it.