Working in a customer service role is diverse and rewarding. Business’ reputation is built upon the experience of your customers. Let SBC Training enable you to develop skills that will demonstrate excellent customer service such as questioning, positive engagement and developing an understanding of the employer’s products or services.
Our courses and apprenticeships consist of a blended learning programme which includes online, anytime access learning combined with expert-led classroom training in core topics and self-directed learning.
Browse our list of training courses which includes online courses to find the best course to suit your needs.
I could not thank SBC Training enough for getting me to where I am now. My apprenticeship was fantastic and I would recommend the apprenticeship route to anyone.
Jake, Engineering Apprentice
We value the very thorough, professional and friendly approach from SBC Training. They know what they are doing, and they do it very well indeed. We have certainly benefitted from their expertise.
Paul Davies, Landia UK
As a valued business partner for many years, SBC Training provides training in occupational areas right across the organisation. Their staff are knowledgeable, flexible and professional. We can identify the direct impact of their involvement.
Jo Baylis, The Robert Jones and Agnes Hunt Hospital Trust
The programme has been well designed to match our technical needs and the apprentices are gaining good skills and knowledge. The trainers enthusiasm is infectious.