Customer Service
Working in a customer service role is diverse and rewarding. Business’ reputation is built upon the experience of your customers. Let SBC Training enable you to develop skills that will demonstrate excellent customer service such as questioning, positive engagement and developing an understanding of the employer’s products or services.
Our courses and apprenticeships consist of a blended learning programme which includes online, anytime access learning combined with expert-led classroom training in core topics and self-directed learning.
Browse our list of training courses which includes online courses to find the best course to suit your needs.
Apprenticeships
Customer Service Practitioner
1 month
Customer Service Specialist
1 month
Our Courses
No Course(s) available.
As a valued business partner for many years, SBC Training provides training in occupational areas right across the organisation. Their staff are knowledgeable, flexible and professional. We can identify the direct impact of their involvement.
Jo Baylis, The Robert Jones and Agnes Hunt Hospital Trust
"The service provided by SBC Training is exemplary. Our apprentices receive training that is directly relevant to the work they do in our business, delivered by experts in the field. Communication from the team is excellent; we regard SBC Training as a valued partner"
Helen Culshaw, Managing Director, Ascendance Internet Marketing
I could not thank SBC Training enough for getting me to where I am now. My apprenticeship was fantastic and I would recommend the apprenticeship route to anyone.
Jake, Engineering Apprentice
"We believe it's important to invest in our employees and strive to promote career progression... We would like to thank SBC Training for their continuous high standards of teaching and continuous support for both students and employers"
Arien Starkey-Ramsay, Operations Manager, Homesmiths UK
